We do what’s right for you (not what’s most convenient for us). This means looking for ways to help, rather than finding excuses not to.
You’re kept in the loop. As an adviser, you shouldn’t be kept guessing, so we communicate openly at every stage.
We’re people too. Sometimes all you need is someone to give you the help you need.
We're all about support. Support during application, claims and everything in between.
We like to share. Leveraging our knowledge, expertise and relationships to support you and your business.
Everything we do is done with integrity, transparency and respect. These are our values, they are how we measure ourselves. It is why we are called Integrity.
Claims time is when you need someone to make the process quick, simple and easy – and it’s when you’ll see how much Integrity is willing to do to help. We’ll take charge of the process, do the heavy lifting so you can get on with what you do best, look after your clients.
Get in touch.
The sooner we know, the sooner we can check what your clients are eligible for and start helping them.
Send in supporting information.
We will let you know what we need from your clients and you can rest assured we only ask for what’s absolutely required.
We'll assess and pay.
We know this is a difficult time, so we make our priority to pay your clients.
We never treat claims as a transaction – they are given the care and respect they deserve. We look for every opportunity to pay claims, and if we can’t, we’re straight up about the reasons why. We assign a dedicated person to you, so you’re dealing with someone who knows you and knows your case.
Whatever happens, you can rest assured that with Integrity, we have your clients’ best interests at the heart of everything we do.
We’d love to work with you to give your clients a better life insurance experience through:
We work directly with advisers, superannuation funds, platforms and companies to develop tailored solutions. We are genuinely customer first, always creative in our approach to quoting. We are also an agile, proactive and responsive team.
Let's connect